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ABOUT HALLIWELL JONES SOUTHPORT

Welcome to Halliwell Jones Southport.

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Motability Offers

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance

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The BMW Lower Emissions Allowance.

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Halliwell Jones Summer Offers

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The Black Fire Edition of the BMW X5 M and BMW X6 M

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Careers at Halliwell Jones

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The first ever BMW 6 Series Gran Turismo

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The all-new BMW X3.

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THE ALL-NEW BMW M4 CS

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BMW i3 94Ah RANGE EXTENDER WINS BEST PLUG-IN CAR AWARD

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THE NEW BMW 5 SERIES TOURING

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The new BMW i8 Prontonic Colours

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Name of Warrington Wolves’ home to remain as The Halliwell Jones Stadium for at least five more years

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The New BMW 5 Series Saloon Launch Event

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NEW Halliwell Jones Films

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BMW i3 Service Inclusive

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BMW M140i 5-door Sports Hatch now available at Halliwell Jones BMW.

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The BMW 5 Series. The World's most successful business car

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Best Large Executive Company Car

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Full-Time Housekeeper/Cleaner

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Halliwell Jones Southport Support Mad Dog 10k

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RIDE & DRIVE WEEKEND

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BMW xDRIVE.

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Brilliant customer service

Service

Service done in time expected. Car had a mini valet which was a nice bonus and minor issues found during service were addressed.

Service

Car serviced as per schedule and returned to me promptly in a super clean condition, even though the car was rather dirty before service. Thank you.

Service

Complimentary return taxi into Town whilst service carried out.Car part valeted upon collection.Efficient and friendly staff.

Service

I could not wish for more help

Service

The service experience was almost completely satisfying. Lack of an answer on whether and how the satnav can be updated is the reason to go for the very satisfied answer

Service

Told you why

Service

I was left waiting quite a long time for someone to become available to deal with me. It was a good job I didn't have work to go to or I would have been annoyed. It needs to be more efficient in the morning to deal with people dropping off their car

Service

Good service and staff very efficient

Service

Due to the number of new cars going out I could not be seen for 10 days.

Service

Problem was resolved

Service

My car was recalled due to a safty issue on the car and also for a update, when my car was returned to myself I was given a general condition check list, but was told nothing about the update or the safety recall?and anything that was done?

Service

Went like a dream.

Service

Excellent service received from Steve Hill and the Team. Very pro-active customer service, keeping me informed at all times, and turning my car around quickly and to BMW standard.

Service

The software to be loaded I was told kept crashing so this went into a second day in the garage

Service

whilst attending for a safety recall I asked for my rear windscreen wiper to be examined it was and found faulty I was asked for £20 I think this petty, in view of the fact I took time from work to attend at your request.

Service

it would have been a "completely satisfied" had you not forgotten to put my copy of the invoice in the car.

Service

They helped resolve an issue late on a Monday afternoon when most of the service team had left

Service

They provide a premium service for a premium vehicle.

Service

All issues resolved

Service

car ready at time given ,option to go into southport with taxi provided by HJ.

Service

excellent service

Service

Kept me updated regarding parts and repaired my vehicle very quickly, even cleaned it too.

Service

See above answer.

Service

See Above

Service

I have to return to have car computer reset because halliwell Jones system was not working

Service

The work was completed and the car returned, my only criticism was there was no curtesy car available unless I waited several weeks for a slot, and the car needed to be kept longer to complete the job (48hrs).

Service

great all round service

Service

Service is great and very polite

Service

friendly I don't think the meet and greet was as good as past years

Service

The service and after sales continues long after purchasing your new car

Service

as before

Service

Car was valeted. Extremely pleasant and helpful staff (Steve Hill at Southport)

Service

The work was excellent however a plastic trim was broken and put back on. They are now going to replace it.

Service

courteous and prompt knowledgeable service

Service

Everything carried out as expected but a BMW recall to fix the AC meant the service check & MoT took longer than expected.

Service

Completely satisfied the team at Southport are very helpful.

Service

Cos I am

Service

Always a competent job by the workshop staff, but the cost breakdown on the invoice a little ambiguous

Service

Freindly and caring staff, very clean showroom

Service

Efficient, professional and reliable

Service

Always attentive, listen to my concerns and when necessary make suggestions

Service

Can't add to what I have already said but excellent

Service

Excellent. Courtesy car tyres valet and personalised service

Service

Charlie and Clare in service are excellent to deal with as is the service manager Dave Ogden. They all understand the products and are very helpful.

Service

excellent service

Service

As a result of bad communication from the garage about when my services were due (this was caused by the faulty I-drive information which had been faulty since I bought the car), I was faced with the cost of a major service I was not expecting

Service

car was not ready at agreed time

Service

Always helpful and go above and beyond

Service

The suggestion by the head office was to book the car in for a fast slot as it was only a small service that would be complete in under 1 hour. The service took over 2 which the local garage indicated when they received the car.

Service

As above

Service

The salesroom service was very good, yet the car could have been prepared to a higher standard - I appreciate I purchased a used car, but its an approved used BMW and that should make the difference

Service

Good. service and helpful staff.

Service

Would have been full marks but had to wait quite a while to get a free slot.

Service

Good customer service

Service

As ever extremely polite and efficient from start to finish

Service

Car was not washed or cleaned very well compared to previous visits

Service

Prompt time and completed work quickly as I had to me a for another appointment

Service

I haven't said completely satisfied because I always think there is room for improvement. I asked for my windscreen washer system to be looked at, they were not sure it had been done.

Service

Good service; in relation to the service work required on the car and it's completion.

Service

My car was recovered by a BMW service technician and Halliwell Jones fixed it within 24hrs Cant fault the service.

Service

Do not feel like the warranty issues have been dealt with sufficiently with regards to smoothness of gearbox and know the gearbox manufacturer recommends a fluid change differing from what BMW advise, I.e. Filled for life, does not need changing!

Service

Excellent experience staff were so good Steve explained everything lovely visiting BMW the coffees and cakes were an added bonus.

Service

Car in for service but no rear wiper blade as booked. Quickly and satisfactorily sorted the following morning before a long drive to Plymouth. Pleased with very reasonable costs for previous puncture repair and wiper replacement.

Service

I would have been completely satisfied if we had been given the right info when buying the car regarding a Satnav it now seems that BMW can't fit one to my model.

Service

Experience good but concerned about corrosion on discs for a new car

Service

No problems

Service

Courteous and helpful. Service was simple and efficient. Price is too high for basically an oil and filter change plus a general health check on a car this new.

Service

Good professional service

Service

I was completely satisfied with the work done and the way the staff were very good very dissatisfied with the appointment system and how difficult it is to get your car booked in had to go 3000 miles over recomended service interval as no available

Service

Car well looked after

Service

First class service all round.

Service

Will buy my next BMW from Haliwell Jones.

Service

Service ok

Sales

There is nothing that I’m not happy about. The staff, service and car are all wonderful!

Sales

I found the dealership to be customer focused, not purely sale focused. The sales team at Southport took the time to find the right deal for my purchase of the 7 series and my partners purchase of his next M4.

Sales

Nick Vose and Maxwell Bowden have both been excellent - they fully explained all options and went above and beyond to meet my purchase requirements. Nick stayed late on the day of collection to ensure that I was able to drive my new care home happy

Sales

Nonsnags or.delays and plenty of updates.

Sales

The buying experience was outstanding.

Sales

It was a great experience, which was delivered by the Southport staff.

Sales

First Class Service The salesman Max showed everything we need to know

Sales

every one was fantastic in Southport Haliwell

Sales

Efficient polite informative service

Sales

The 2nd time I have used Halliwell, Southport and will use again. Excellent sales reps. Have already recommended to family member.

Sales

kept up to date with sale

Sales

Great showroom kept up to date by Darran Powsey

Sales

Courtesy, support, help and guidance from Max Bowden were excellent

Sales

Max and Nick were great. Travelled 50 miles to the dealership as I have dealt with nick before and purchased a new car from Chester where he used to work.

Sales

The handover was very helpful and the staff wouldn't let me leave until I knew what I was doing with my new car.

Sales

Steve Adams dealt with me at Halliwell Jones Southport, he was extremely professional & helpful, listened to what i was looking for then went away & found an exact match. He kept me informed as to where the process was up to, extremely helpful.

Sales

Everything that was promised to me was meet to the highest of standards. All the staff at Halliwell Jones Southport went the extra mile to make sure I was given the vip treatment. Loved it

Sales

Everything was very easy and straight forward with returning our old car and picking up the new

Sales

ansered in box 1