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ABOUT HALLIWELL JONES SOUTHPORT

Welcome to Halliwell Jones Southport.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Carried out within time specified

Service

Good communication with service team especially the service manager

Service

They price matched although still expensive (but thats bmw) collected/delivered back which is essential for me

Service

The problem on the car was fully resolved.

Service

Work explained....work done.....on time...within budget estimate!

Service

Friendly informative staff

Service

Its takes some 20 mins waiting to see the service guys. Sitting there and waiting i eventually had to hand the keys to them and ask reception to sort. A customer should not have to wait to purely book in a car.

Service

Excellent service and worked around my schedule.

Service

Efficient friendly and job done on time.

Service

Great range of cars, fantastic facilities and very importantly friendly and knowledgeable sales and support staff

Service

No problems, all good

Service

My car wasn’t due a service till August but had an mot and passed plus they cleaned my car I even drove passed it as it looked great :-)Thanks guys

Service

They were efficient and solved the problem

Service

Excellent Customer service from all departments.

Service

Would have been 5, but the cost of the tyre was more than I would have paid elsewhere.

Service

Charlie was professional and attentive

Service

Work carried out to my satisfaction

Service

Halliwell Jones...They gave me the best customer service I could ask for and restored my faith in human nature.Never thought I would be saying that about a garage!Thank you

Service

Once handed over to Southport, I was dealt with quickly and efficiently.

Service

Helpful knowledgeable staff. Clair stayed late to discuss the car with me. Brilliant and please thank Clair.

Service

Friendly and efficient treatment.

Service

Good personal experiance

Service

Steve in service is a credit to your company he is professional friendly and handled everything so well!

Service

We have absolutely no complaints:-)

Service

I was treated with such respect nothing was to much trouble, in the reception area they had lovely refreshments.

Service

Excellent customer care

Service

Overall a great experience.Many thanks to all the staff at Southport.

Service

From the moment you enter Halliwell Jones you are made to feel very welcome by the reception staff especially Rio who greets you very warmly. The service staff are without exception very knowledgeable polite and professional .

Service

Great customer service and speedy repair carried out.

Service

This followed some discussion centred on the requirements of the first service.

Service

Great service kept me informed at all times

Service

Great service, great knowledge sorted fault no issues

Service

Professional, pleasant and helpful.

Service

I don’t understand anything about cars but I am pretty sure the job was done right.

Service

The agreed time for service was kept to, the staff was very attentive and helpful.

Service

The work was carried out to a high level very quickly

Service

it was very good

Sales

No issues in the process at all

Sales

Very pleasant and helpful staff with no fuss test drive.

Sales

Personal service and Customer focus

Sales

Most friendly people