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Carried out within time specified
Good communication with service team especially the service manager
They price matched although still expensive (but thats bmw) collected/delivered back which is essential for me
The problem on the car was fully resolved.
Work explained....work done.....on time...within budget estimate!
Friendly informative staff
Its takes some 20 mins waiting to see the service guys. Sitting there and waiting i eventually had to hand the keys to them and ask reception to sort. A customer should not have to wait to purely book in a car.
Excellent service and worked around my schedule.
Efficient friendly and job done on time.
Great range of cars, fantastic facilities and very importantly friendly and knowledgeable sales and support staff
No problems, all good
My car wasnt due a service till August but had an mot and passed plus they cleaned my car I even drove passed it as it looked great :-)Thanks guys
They were efficient and solved the problem
Excellent Customer service from all departments.
Would have been 5, but the cost of the tyre was more than I would have paid elsewhere.
Charlie was professional and attentive
Work carried out to my satisfaction
Halliwell Jones...They gave me the best customer service I could ask for and restored my faith in human nature.Never thought I would be saying that about a garage!Thank you
Once handed over to Southport, I was dealt with quickly and efficiently.
Helpful knowledgeable staff. Clair stayed late to discuss the car with me. Brilliant and please thank Clair.
Friendly and efficient treatment.
Good personal experiance
Steve in service is a credit to your company he is professional friendly and handled everything so well!
We have absolutely no complaints:-)
I was treated with such respect nothing was to much trouble, in the reception area they had lovely refreshments.
Excellent customer care
Overall a great experience.Many thanks to all the staff at Southport.
From the moment you enter Halliwell Jones you are made to feel very welcome by the reception staff especially Rio who greets you very warmly. The service staff are without exception very knowledgeable polite and professional .
Great customer service and speedy repair carried out.
This followed some discussion centred on the requirements of the first service.
Great service kept me informed at all times
Great service, great knowledge sorted fault no issues
Professional, pleasant and helpful.
I dont understand anything about cars but I am pretty sure the job was done right.
The agreed time for service was kept to, the staff was very attentive and helpful.
The work was carried out to a high level very quickly
it was very good
No issues in the process at all
Very pleasant and helpful staff with no fuss test drive.
Personal service and Customer focus
Most friendly people