OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 95 comments received in the last 90 days.
30 July 2025
Always friendly, very professional and knowledgeable.
27 July 2025
I was never kept waiting, Steve was always right on time at each appointment for my test drive and the delivery of the vehicle. The flowers at delivery were a lovely touch and very much appreciated.
09 July 2025
It was excellent, people couldn't do enough to help
07 July 2025
I knew I wanted the BMW 1 Series, and so they talked through all of the various options, including optional equipment. The test drive experience was enjoyable, and staff were able to answer all of my questions. I was kept informed throughout.
07 July 2025
Everyone was welcoming and helpful
04 July 2025
Finlay was very good and thorough
03 July 2025
Friendly staff and very professional
02 July 2025
Max was very professional and friendly and kept me informed at all stages.
19 June 2025
Great service
27 August 2025
Completely satisfied - as previously mentioned, the process was very easy and the staff were brilliant at keeping me informed.
27 August 2025
Professional and courteous.
25 August 2025
Quality service
25 August 2025
My personal needs were at the top of the priorities.
25 August 2025
Easy to book in and recieved email before appointment
24 August 2025
Service timed to suit. Free health check very detailed and helpfull
24 August 2025
Well looked after by the staff whilst waiting for the car to finished
24 August 2025
My car needed a service and mot The salesman loaned me his own car
24 August 2025
Service advisor Steve Hill is the best service advisor in the world!!
24 August 2025
Friendly staff.
05 August 2025
Car arrived fast and was a phenomenal experience from start to finish