OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 112 comments received in the last 90 days.
30 July 2025
Always friendly, very professional and knowledgeable.
27 July 2025
I was never kept waiting, Steve was always right on time at each appointment for my test drive and the delivery of the vehicle. The flowers at delivery were a lovely touch and very much appreciated.
09 July 2025
It was excellent, people couldn't do enough to help
07 July 2025
Everyone was welcoming and helpful
07 July 2025
I knew I wanted the BMW 1 Series, and so they talked through all of the various options, including optional equipment. The test drive experience was enjoyable, and staff were able to answer all of my questions. I was kept informed throughout.
04 July 2025
Finlay was very good and thorough
03 July 2025
Friendly staff and very professional
02 July 2025
Max was very professional and friendly and kept me informed at all stages.
19 June 2025
Great service
10 September 2025
Pleasant welcoming and helpful staff good communication and car ready as promised
10 September 2025
Very good and polite service .
09 September 2025
Prompt and efficient service courteous and helpful staff
09 September 2025
All staff interacted with you and were very polite and helpful. I must give personal mention to Samantha who meets and greets and is the first contact with the dealership. She is a credit to the organisation and could not have been more helpful.
09 September 2025
Superb service
08 September 2025
Smooth and reliable service from start to finish.
08 September 2025
I emailed to say that I had forgotten my MOT date and could they do the for me whilst the car was with them. On collecting the car the MOT was not done which meant a longer wait for me before leaving.
08 September 2025
Kept updated at all times & communication was excellent
07 September 2025
They accommodated me working there whilst I waited for my car.
04 September 2025
Friendly and efficient staff and service
05 August 2025
Car arrived fast and was a phenomenal experience from start to finish