OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
189 ratings and 101 comments received in the last 90 days.
25 May 2025
Even with the building work going on, members of staff were very attentive, I was introduced and welcomed by everyone I came across. Even living over 50 miles from the dealership I was offered video calls as aftercare if I had any questions.
19 May 2025
Would buy another from them
10 May 2025
Extremely satisfied. Nothing was too much trouble.
05 May 2025
I was looked after, they were very helpful, nothing was to much trouble, i was updated and they called when thry said thry would. No pressure, it was just a very good experience, something you definitely dont get elsewhere.
19 April 2025
Max Bowden is a great sales person. Very knowledgable and had all the information needed which resulted in the X5 purchase
17 April 2025
Great support from Hayley during the purchasing, pre delivery and vehicle acceptance process.
16 April 2025
Dafydd was very helpful, offering test drives and making sure all the relevant paperwork was complete for a smooth handover on collection day
14 April 2025
I was made very welcome at Halliwell Jones. Max Bowden was always very friendly and happy to answer any questions I had about the car.
08 April 2025
I've been very satisfied with the process from walking in to make the enquiry to picking up my car, Max was vey helpful and always on hand to answer any questions, he even helped me with my private registration after I picked up my car.
03 June 2025
Sorted a minor issue with no fuss under warranty. With previous car dealerships even little things can be a nightmare to sort with them doing everything under the sun to avoid sorting issues. Not the case here
28 May 2025
Good customer experience provided by Steve
28 May 2025
Always get a good job done
28 May 2025
Always a pleasure dealing with Halliwell Jones in Southport, the staff are friendly, approachable and very knowledgeable, keeping customer updated at all steps in the service process.
27 May 2025
Great service
25 May 2025
Easy and professional
25 May 2025
Very helpful staff who went above and beyond to assist us.
24 May 2025
My car was recalled for air bag check and was given a free safety check and clean while I waited
23 May 2025
Comprehensive feedback from the examining staff and helpful discussion with the internal team. Car was washed and hoovered, brilliant!
20 May 2025
Attentive to my needs
31 May 2025
Smooth process