OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
184 ratings and 71 comments received in the last 90 days.
01 June 2022
Again outstanding would definitely recommend you guys. We have had some unpleasant experiences over time with car dealers not this time.
27 May 2022
Simple and Hayley did not pressure me at all in purchasing the car.
01 May 2022
We have had a great experience from first browsing around the showroom all the way through to handover
30 April 2022
All went smoothly, only downside was my bank account has suffered a major hit.
19 April 2022
Long lead time
12 April 2022
Hayley Hurrell is great brand ambassador- nothing was too much trouble all questions answered fully in a timely manner
11 April 2022
Great help from the salesperson in helping me in understanding and accepting my eventual selection of car
16 June 2022
Very professional service
16 June 2022
The sales and service team at Halliwell Jones Southport are exceptional in particular Marc from Sales and Abigail from service not to forget Samantha from reception. well done all you are a credit to Halliwell Jones Southport . Highly recommended.
16 June 2022
Fast efficient service whilst being fully informed re repair and costs.
15 June 2022
The dealership helps to fit in around my schedule and goes out there way to do so
13 June 2022
kept me updated throughout the experience
13 June 2022
The customer Service at Southport from the moment you enter the dealership is exceptional, The host is brilliant and the Service manager and his team in particular the young lady in service reception are a credit to Halliwell Jones
11 June 2022
The personal care I received from both members of staff I dealt with (reception and service agent) were extremely good. The service agent I dealt with in particular was exemplary.
09 June 2022
Cannot fault the garage and the system whereby you can see them actually carrying out the MOT.
07 June 2022
Professional staff, from Reception to Service personnel.
05 June 2022
Car recalled for warranty work, process made nice and easy thanks to the professional and friendly staff at Halliwell Jones
10 June 2022
Maxwell Bowden great service