OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
196 ratings and 85 comments received in the last 90 days.
13 September 2021
Great Experience.
12 September 2021
AFTER PLACING THE ORDER FOR NEW CAR I WAS KEPT INFORMED AND CALLING IN AT THE SHOWROOM I WAS GREETED IN A FRIENDLY MANNER
12 September 2021
Simple and efficient process. I was kept up to date throughout.
11 September 2021
Darran in sales was excellent, very polite, knowledgeable, efficient & caring. A good friend for the future.
11 September 2021
Competitive price Clear information Regular contact and updates from the garage
21 August 2021
Brilliant and helpful salesperson
06 August 2021
From agreement date to picking up my car I was kept well informed with progress and options.
28 July 2021
Very happy with the new car and the service we received from Hayley, which was brilliant from start to finish.
21 July 2021
Treated courteously and promptly and kept up to date
13 September 2021
Abigail called me the day before to advise slight delay in hire car which was great x charming young lady polite / always a arm welcome fm Steven Richie x thank u all
13 September 2021
Abi dealt with me from start to finish and she was extremely polite and did her job very well. Would recommend her to anyone
12 September 2021
Service experience was excellent from start to finish, video of health check is a great idea and gives confidence on the work being carried out. Professional excellence as expected from BMW.
12 September 2021
Work was completed as described and car was valeted
11 September 2021
Always welcomed from a special team
10 September 2021
Alistar and Abigail were extremely helpful and went above and beyond to make me feel like a valued customer
07 September 2021
I have a collection of classic BMWs. It was very reassuring that the service department, particularly Steven Hill and David Ogden, understood and were extremely knowledgable about the older M cars.
06 September 2021
Staff helpful and knowledgable. Service complerted within timescale advised
06 September 2021
Excellent service
06 September 2021
Very friendly and helpful staff Greay service
14 September 2021
Overall satisfaction with handover