OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 133 comments received in the last 90 days.
02 June 2026
The service as always is excellent and John Farrington in particular who made things seamless from beginning to end.
28 May 2026
All round excellent customer service and very polite and professional.
25 May 2026
Very helpful friendly and professional
18 May 2026
Informed all the way
10 May 2026
Fin who was our sales executive at bmw was so helpful in every way,
03 May 2026
We are extremely happy because of one person Steve Adams. He is the reason we have returned for the third time. He has made all aspects of our car changes easy, with no fuss or pressure. He is a real asset to your company.
28 April 2026
Very polite staff ,the lady on reception remembered my name from a previous visit . The sales person was also polite and came over very well.
21 April 2026
Excellent personal service from the moment you walk in being greeted by the receptionist to completing the purchase with Finley ..very impressive knowledgable customer service.
03 April 2026
Pleasant experience in purchasing the car, Steve Adams and his colleagues were professional at all times and at no pint did we feel pushed into buying the car or any of the additional services provided.
06 June 2026
The M.O.T. appointment was easily booked, the receptionists are are always friendly and polite, arranging home transport. I received a confirmatory telephone from Mariana to confirm the details and a further call for completion and collection times.
06 June 2026
Fin was friendly and patient and ran through various options with different cars before we finally decided on a specific car. He the searched many possibilities before we found the correct car.
06 June 2026
Recall was rectified .Althought it was inconvenient and had a financial and time cost to our selves.And no compensation offered.
05 June 2026
Very good service.
05 June 2026
Very prompt service
04 June 2026
As always, the welcome from the team on my arrival was first class. They recognise me, greet me by name and are always friendly and helpful. The car is returned on time and perfectly clean. It is always a pleasure to visit the service department.
04 June 2026
Very welcoming and extremely efficient
04 June 2026
great service received
04 June 2026
Usual geeat service
04 June 2026
frustrating not knowing the cost, being told at the 11th hour the cost introduces a level of anxiety I could do without. I'd also add that the experience of booking it in wasn't straight forward, and departments don't speak to each other
FIND Halliwell Jones Southport BMW
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- Located at Halliwell Jones Warrington, Winwick Road, Warrington, WA2 8HY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01925 248090
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
Address
- 59-61 Southport Road, Scarisbrick, Southport, PR8 5JF
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01704 503800
Southport as well as surrounding areas including Liverpool, Ormskirk, St. Helens and Formby
03 June 2026
Although i no longer live in Southport i do prefer to visit there and not Blackpool. I have always been looked after by Max and its due to him as to why i go to Southport.