OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
210 ratings and 83 comments received in the last 90 days.
08 December 2021
excellent service
04 December 2021
My salesperson was absolutely excellent
30 November 2021
Wonderful Staff Hayley Is great
27 November 2021
Excellent service and staff extremely helpful and pleasant.
12 November 2021
The sales consultant (Maxwell Bowden) spent time with me answering any queries I had and assisted setting up my personal preferences
01 November 2021
The dealer is fantastic and despite the delivery problems not caused by them they where great.
31 October 2021
Treated with respect, even picked us up at train station and drove to dealership, excellent customer service
26 October 2021
Professional and courteous staff. Happy to explore and 'cost' various options, nothing was too much trouble. Dealership provides a nice environment to do business.
22 October 2021
I dealt with professional, and courteous staff , Haley and Conor at BMW's showroom in Southport which made transaction and purchase an enjoyable, experience .
02 January 2022
Helped to fix an oil leak at no cost .I would particularly like to commend the standard of the Valet I had .It was excellent and I will use it again
02 January 2022
The service reception point of contact was very helpful and knowledgeable, all aspects were dealt with professionally and promptly; even though they were very busy you always feel like they have time for you and give you their full attention.
01 January 2022
Very smooth from start to finish.
28 December 2021
The job was done fine
26 December 2021
Car was booked in at short notice with engine light fault, despite garage being very busy. Car was repaired promptly and returned washed / valeted. First class service.
26 December 2021
Quick no fuss service
26 December 2021
All work completed to time and cost.
25 December 2021
Fast, efficient and friendly
21 December 2021
Very professional -nothings a problem. Highly recommend and I do!
20 December 2021
My car was booked in for a winter check and when I arrived they were clearly expecting me and I was dealt with quickly and efficiently.
02 January 2022
Sales team at Halliwell Jones could not have been more helpful